Live Firebase records appear here after staff sign-in.
Today's Revenue
GHC 0
live orders
Active Deliveries
0
currently open
Riders On Duty
0 / 0
staff records
Avg Delivery Time
-min
delivery timestamps needed
Customer Rating
-
ratings pending
Staff Pending
0
approval queue
Cancellations
0
from live orders
Weekly Revenue (GHC)
Recent Orders
ID
Route
Rider
Status
No orders in Firestore yet.
Live Activity
No activity events recorded yet.
Top Riders TodayRanked by
deliveries completed
#
Rider
Deliveries
Earnings
Rating
Status
No riders in Firestore yet.
Revenue Analytics
Financial performance across all delivery
zones. Revenue records are retained for 24 months.
This
Month
GHC 0
from live orders
Total
Orders
0
live database
Avg Order
Value
GHC 0
calculated
Storage Window
24mo
2 years retained
Recorded
Payments
0%
confirmed records only
Payment Breakdown by
Provider
PAY
GHC 0
MTN
MoMo
0%
share
PAY
GHC 0
Telecel
Cash
0%
share
PAY
GHC 0
AirtelTigo Money
0%
share
PAY
GHC 0
Cash on
Delivery
0%
share
Zone Revenue Breakdown
Zone
Orders
Revenue
Avg
Time
Performance
No zone revenue yet.
Payout Review
Rider
Amount
Method
Status
Action
No payout requests.
Customer Issues
Order
Category
Details
Status
Action
No customer issues.
Fleet Management
Loading live rider count...
Live Fleet Status
0 /
0
Riders active now
Available
On Delivery
Offline
All Riders
Rider
Zone
Deliveries Today
Earnings
Status
Action
All Orders
Complete order history and live
tracking.
Orders
Order ID
Customer
Route
Amount
Status
Action
No orders in Firestore yet.
Dispatch Console
Customer orders are broadcast to riders. Riders can claim open jobs, or operations can assign manually.
Pending
0
In Transit
0
Picked Up
0
Available Riders
0
Cancellation Requests
Order
Customer
Reason
Status
Action
No cancellation requests.
Inventory Control
Track goods, service items, rider kits, packaging stock, and assigned delivery assets.
In Stock
0
available items
Low Stock
0
needs reorder
Assigned
0
with riders/orders
Issues
0
damaged/missing
Inventory Items
Item
Category
Location
Qty
Status
Owner
Zones & Route Map
Coverage areas · Accra dispatch hub ·
Greater Accra operations.
Accra Dispatch Hub
Madina Hub
Active Zones
Accra
Zone
312
deliveries/month
Madina
Zone
487
deliveries/month
East
Legon
298
deliveries/month
Adenta
234
deliveries/month
Staff Management
Manage riders, dispatchers & admin
staff.
All Staff
(28)
Name
Role
Phone
Zone
Status
Action
No staff records yet. Add riders after signing in.
Business Settings
Configure rates, zones, and business
parameters.
Pricing Configuration
Payment Instructions
These numbers are shown as manual payment instructions only. They do not initiate or verify a Mobile Money transaction.
ErrandsMaster
Dispatcher
Live Operations Map
Authenticated order and rider data across all zones · use Refresh for the latest snapshot
Pending
8
In
Transit
12
Picked
Up
5
Available
Riders
6
Dispatch Center
Accra Dispatch Hub
Waiting for authenticated rider locations
Available
Delivering
Pickup
Issue
Needs Assignment (0)
No pending assignments.
Active Deliveries (0)
No active deliveries.
Order Queue
All incoming and active orders · Sorted by
priority.
Queue (0 orders)
Priority
Order
Route
Rider
Status
Action
No orders in queue.
Assign Riders
Match available riders to pending orders by
zone proximity.
Pending Orders (0)
Available Riders (0)
Fleet Status
All riders with live location and
workload.
Riders (0)
Rider
Zone
Current
Task
Status
Action
No riders in Firestore yet.
Dispatch History
Completed orders from the past 7 days.
Completed (0)
Order
Route
Rider
Duration
Revenue
Rating
No completed deliveries yet.
ErrandsMaster
Rider
Rider Workspace
Assigned jobs appear here after staff sign-in and dispatch assignment.
Online & Available
Toggle to
go offline
GHC 0
Today
0
Deliveries
-
Rating
Location sharing starts after rider login.
NO LIVE JOB SELECTED
No assigned order
Waiting for dispatcher assignment
Idle
No pickup assigned
No drop-off assigned
Today's Performance
83%
On-time
delivery rate
Excellent
Target:
80%
Customer
Rating4.9 / 5
Acceptance
Rate92%
Recent Jobs
No rider jobs assigned yet.
-
Current Delivery
No assigned live delivery.
Delivery Progress
Order Accepted
10:42 AM
Waiting for live assignment
En Route to Pickup
Now · ETA 8 min
Heading to Madina Zongo, Shop
B4
Package Picked Up
-
En Route to Drop-off
-
Delivered
-
Package Details
Customer
Not assigned
Phone
Not set
Item
Clothing (2
bags)
Payment
Not recorded
Instructions
Call on arrival. Gate
code: 1234
Your Earnings
GHC 0
Navigation
Turn-by-turn route from your location.
Next Turn
Open route
Accept a job to load navigation
Route
Not loaded
ETA
Open Maps
Status
Waiting
Earnings
Track your income and request payouts.
Today
GHC 0
live assignments
This
Week
GHC 0
live assignments
This
Month
GHC 0
Total
All-Time
GHC 0
Request Payout
Available balance: GHC 0 ·
payouts are recorded as requests until finance processes them
Earnings
Breakdown
Order
Route
Time
Total
Your Cut
No earnings yet.
Delivery History
All your completed deliveries.
All Deliveries (0)
Date
Order
Route
Earnings
Rating
No rider delivery history yet.
ErrandsMaster
Customer
Customer Portal
Fast delivery across Greater Accra.
Send
anything, anywhere in Accra.
Book deliveries and track live Firestore orders.
Active Order
No active order
Book a delivery to start tracking.
Idle
No active order yet.
Quick Stats
0
Orders
Placed
GHC
0
Total
Spent
-
Avg
Delivery
-
Your
Reviews
How it Works
Enter Location
Set pickup and drop-off
points in Accra
Choose Payment
Select cash or a preferred Mobile Money provider; dispatch confirms payment instructions
Rider Assigned
Nearest rider picks up in
minutes
Package Delivered
Track live until it arrives
at your door
Book a Delivery
Schedule a pickup from anywhere in Greater
Accra.
Pickup & Drop-off
Leave blank for the earliest available pickup.
Package Details
Price Estimate
GHC 0
Enter pickup and drop-off for a provisional quote.
Base fareGHC 0
Package surchargeGHC 0
Service surchargeGHC 0
TotalGHC 0
This no-cost estimate uses the published base, package and service rates. Dispatch confirms the final fare if the route falls outside normal Greater Accra coverage.
Payment Method
Track Package
Live status for your active delivery.
No Active Delivery
Live tracking appears after an order is created and assigned.
My Orders
Recent deliveries and receipts.
Order
Route
Rider
Amount
Status
Rating
Payment
Manage preferred payment methods.
Saved Methods
Profile
Customer details used for booking and receipts.
Account Details
Assign Rider
New Dispatch Order
Staff Onboarding
For security, every rider or dispatcher creates their own authenticated account. The account remains locked until the CEO approves it in Staff.
Add Inventory Item
Order Details
CEO Access
CEO email and password use Firebase Authentication. The CEO profile is saved in Firestore.
Account Access
Your phone and profile are saved in Firestore. Password resets go to your recovery email.
Pickup Verification
Ask the customer for the 4-digit pickup PIN shown on their order.
